Where to Start

Where do I Begin?

One of the most common comments we hear from our patients is “we wish we had started your services earlier.” We are here to help you make the most of the time you have left. We can help you navigate the uncharted waters of “end-of-life” by answering questions you did not know to ask.

If you are considering hospice care, you can do two things:

  1. Talk to Your Doctor. If you have been diagnosed with a life-limiting illness or have experienced consistent physical decline, now is the time to discuss palliative care and hospice options with your primary care physician. Or if you prefer to talk with us, we are happy to speak with your doctor and take care of all the details for you! Just give us a call!
  2. Call Us. Discussions about end-of-life care are difficult to have with your family or your physician. You may not know the questions to ask or how to obtain the information you seek on options for care. We can help you! Calling us early can help you determine the best course of action and take away the stress of communicating with your physician. Even if you are not yet appropriate for hospice care, you will have a better understanding of your options. We can set up an informal “meet and greet” or move directly into the nurse evaluation/initial visit.  A meet and greet can take place wherever you and/or your family are most comfortable—here at Shepherd’s Cove so you can have a tour of the facility, a coffee shop or restaurant, the hospital, or your home. Your individualized care starts HERE. We will meet you wherever you prefer! The choice is entirely yours. There is never any charge or obligation for our consultation visits.

What to Expect on the initial visit

  • A licensed Shepherd’s Cove Hospice nurse will talk with you to determine your needs, find out your biggest concerns, discuss options available for your care and help determine which level of care is appropriate for you.
  • If you need help contacting the doctor, we will help you. We partner with your physician to provide comfort-care services. A doctor’s order is required for palliative or hospice care.
  • If you were self-referred or referred from another source than your doctor, we will call your doctor for you after the evaluation and take care of the necessary paperwork, so you can avoid all the hassle.

Now What?

  • Most patients are signed up for services the same day. It does not matter if it is day or night, weekend or holiday… you will receive top priority and excellent individualized care from day one.
  • An admission nurse will visit to evaluate needs, assist you in establishing goals of care and determine additional needs such as social services, supplies, medical equipment and medications.